At Simjewelco, we strive to offer fast, reliable, and affordable shipping for all your kitchen accessory needs. Please review our shipping terms below:

1. Shipping Methods and Rates
We offer the following shipping options for orders placed on our website:

  • Flat Shipping: $5.99 for orders under $50
  • Free Shipping: Orders over $50 qualify for free shipping within the United States.

Shipping rates are calculated at checkout based on your order size and destination.

2. Processing Time
Orders are typically processed within 1–2 business days. Please note that processing times may vary during peak seasons, holidays, or special promotions. Once your order has been processed and shipped, you will receive a tracking number to monitor the status of your shipment.

3. Delivery Times
Standard delivery time is typically between 5–7 business days depending on your location within the United States. Expedited shipping options may be available during checkout.

Please note that delivery times may vary based on factors such as weather conditions, carrier delays, and other circumstances beyond our control.

4. Order Tracking
Once your order has shipped, you will receive an email containing your tracking number and a link to the carrier’s website. You can use this number to track the progress of your shipment. Please allow up to 24 hours for the tracking information to become available after shipment.

5. Shipping Address
Please ensure that the shipping address provided at checkout is correct. We are not responsible for any lost or delayed shipments due to incorrect address details.

6. Lost or Stolen Packages
Simjewelco is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If your package is lost or stolen, we recommend contacting the carrier directly to file a claim.

7. Duties and Taxes
For domestic orders, no duties or taxes will be applied at checkout.

8. Packaging
All orders are carefully packed to ensure they arrive in perfect condition. If your order arrives damaged, please refer to our Returns Policy for instructions on how to proceed.

For any shipping-related questions or concerns, please feel free to contact us at service@simjewelco.com.