Welcome to Simjewelco LLC! By using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information
These Terms of Service (the “Agreement”) are entered into by and between you (“you,” “your,” or “customer”) and Simjewelco LLC (“we,” “our,” or “the company”). This Agreement governs your access to and use of our website, products, and services. By accessing or using Simjewelco.com, you agree to be bound by these terms and any applicable laws.

2. Products and Services
Simjewelco LLC provides kitchen accessories and related products through our online store. We reserve the right to modify or discontinue any product at our discretion without prior notice.

3. Eligibility
To place an order or use certain features on our website, you must be at least 18 years old and capable of forming legally binding contracts under applicable law. By placing an order, you represent and warrant that you meet these eligibility requirements.

4. Ordering and Payment
When you place an order with us, you agree to provide accurate, complete, and current information for all transactions, including your shipping address and payment information. You also agree to pay for all items ordered, including shipping fees, taxes, and other charges as applicable. Payment is processed through secure third-party payment gateways.

We reserve the right to refuse or cancel any order at our discretion, especially if there are issues with your payment or if the product is out of stock.

5. Shipping and Delivery
We offer flat-rate shipping and free shipping on orders over $50 within the United States, as outlined in our [Shipping Policy]. Shipping times may vary based on location and other factors. Simjewelco LLC is not responsible for delays caused by the shipping carrier or other unforeseen circumstances.

6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you’re not satisfied, you can return the product within 30 days as detailed in our Returns Policy. You are responsible for return shipping costs, unless the item is defective or incorrect.

Refunds will be processed back to the original payment method after we receive and inspect the returned product. Shipping costs are non-refundable.

7. Product Descriptions
We make every effort to provide accurate descriptions and images of our products, but we do not guarantee that the product descriptions, images, or any other content on the website is entirely accurate, complete, or error-free. If a product is not as described, your sole remedy is to return the item in accordance with our [Returns Policy].

8. User Conduct
You agree not to use the website for any unlawful or prohibited purposes. You also agree not to:

  • Post or transmit any harmful, defamatory, or unlawful content
  • Engage in any conduct that disrupts the website or its functionality
  • Use any automated systems to access, scrape, or extract content from the website without permission

9. Privacy
We value your privacy. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

10. Limitations of Liability
Simjewelco LLC is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim related to the products or services shall not exceed the amount paid by you for the specific product or service in question.

11. Indemnification
You agree to indemnify and hold harmless Simjewelco LLC, its officers, directors, employees, agents, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of the website, your violation of these Terms, or your infringement of any rights of a third party.

12. Governing Law
This Agreement and your use of the website shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

13. Dispute Resolution
Any disputes arising from or related to this Agreement shall be resolved through binding arbitration in San Francisco, California, in accordance with the rules of the American Arbitration Association (AAA).

14. Changes to These Terms
Simjewelco LLC reserves the right to modify, update, or change these Terms of Service at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed about any updates.

15. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: service@simjewelco.com
Address: 100 Park AVE, NEW York City, NY, 10017